We are available Mon-Fri 8AM to 5PM
Email Support: email@example.com
Please leave a message and we will return you call as soon as possible.
If you would like to reach us on the weekends please send us an email at firstname.lastname@example.org and we will get back at you as soon as possible.
Q. SHIPPING METHOD ERROR AT CHECK OUT
A. If you get this error message when trying to place your order, please send us your zip code at email@example.com and we will make sure that it is included on our website.
Q. CAN I MAKE CHANGES IN MY ORDER?
A. Yes, but please note that any changes has to be done 48 hours in advance of delivery date, so please reach us at firstname.lastname@example.org with the changes you would like to make and we will be happy to assist you.
Q. CAN I CANCEL MY ORDER?
Q. CALORIE AMOUNTS
Q. CAN I PICK MY MEALS?
Q. CAN I ORDER ONLY ONE DINNER?
Please reach us at email@example.com to set this up.
Q. MY FOOD ALLERGIES ARE NOT ON THE ALLERGENIC INGREDIENTS LIST
Q. IS CRATEFUL ORGANIC?
Q. TIME OF DELIVERY?
On Friday night we’ll deliver the meals for Saturday and Sunday. Crateful uses professional insulated bag with ice packs inside to ensure the freshness of the products for up to 24hrs. For optimum result, please transfer your meals in the fridge as soon as you receive them.
Q. CAN YOU DELIVER AT A SET TIME?
Q. WHAT IF I LIVE IN AN APARTMENT BUILDING AND I DO NOT HAVE A DOORMAN DURING THE NIGHT?
Q. WHAT DO I DO WITH MY COOLER BAGS AND ICE PACKS?
Q. WHEN WILL I GET MY COOLER BAG REFUND
If not, please reach us at info@crateful and we will immediately issue your refund.
230 W. Avenue 26th, Unit 266
Los Angeles, CA 90031
5917 Alta Mesa Way – San Diego, CA 92115